Frequently Asked Questions

Where can I find a specific product?

Please review the listing of top Rösle retailers on this website. You can also review your favorite housewares website, or you can contact us for more information.

 

What websites carry Rösle products?

Many housewares websites offer Rösle products. Please go to your favorite search engine and type in "Rosle", and a listing will appear.

 

Does Rösle warranty their products?

Rösle offers 20 years warranty on most of their product.

 

Can I order items that are available in Germany and not the USA?

Rösle USA does not special order products that are available outside the USA.

 

Why are some products listed in your brochure but are not available in the United States?

Some of our brochures are used internationally and may contain products that are sold outside the USA.

 

Will Rösle ship internationally?

Rösle USA does not ship outside the USA, however, we can direct you to local distributors that can help fulfill your product needs.

 

I am opening a new store. Who is your contact person in our State?

Please contact us via our contact form or by e-mail to sales@roesle.com and ask for customer service, and we will direct you to a local sales representative.

 

What is the procedure for returning product that needs to claimed under the Rosle Warranty?

Please contact us by email and direct your question to "consumer service", and you will receive shipping instructions and the procedure for returning items that require replacement.

 

Why Stainless Steel?

  1. Stainless steel is hygienic
  2. Stainless steel is food safe
  3. Stainless steel is easy to clean
  4. Stainless steel is long-lasting, durable, maintaining and beauty
  5. Stainless steel is stylish
  6. Stainless steel is environment friendly

 

What are the differences between Rösle's Kitchen tools and those from other competitive cooking gadget product?

  • Rösle's products contain no rivets and plastic attachments that collect dirt and germs and eventually fall apart.
  • Rösle's products are made of 100% best quality 18/10 stainless steel.
  • If the piece is meant to be sharp it is very sharp.
  • Best Quality, Best Function, and Best Design
  • Best warranty

 

Why consumers prefer Rösle produkts?

  • 100% customer satisfaction
  • Rösle is the only Professional line of kitchen tools & utensils on the market
  • Rösle Brand of kitchen tools is our core business, not an extension of the Brand
  • Rösle is a complete integrated system — tools/rails/cookware
  • Best Quality, Function, Innovation, Design