Do you have questions about your order, payment or the status of your order?
Questions about your order
Functional cookies are absolutely necessary for the functionality of the web shop. These cookies assign a unique random ID to your browser so that your unhindered shopping experience can be guaranteed over several page views.
Timezone:
The cookie is used to provide the system with the user's current time zone.
CAPTCHA integration
Authorize.net payment processing
Amazon Pay:
The cookie is used for payment transactions via Amazon.
Mollie Payment:
This cookie is used to group all events generated from a unique user session across multiple checkout pages.
Cookie settings:
The cookie is used to store the cookie settings of the site user over several browser sessions.
Stripe:
The cookie is used by the payment provider to increase security when processing payments on the website.
PayPal payments
Session:
The session cookie stores your shopping data over several page views and is therefore essential for your personal shopping experience.
Activated cookies:
Saves which cookies have already been accepted by the user for the first time.
Cache handling:
The cookie is used to differentiate the cache for different scenarios and page users.
Google Tag Manager debug mode:
Allows to run the Google Tag Manager in debug mode.
CSRF token:
The CSRF token cookie contributes to your security. It strengthens the security of forms against unwanted hacker attacks.
Information on origin:
The cookie stores the referrer and the first page visited by the user for further use.
Google Address Autocomplete:
With Google Address Autocomplete, the address input is checked and auto-completed into the address form for faster input.
Wishlist
Marketing cookies are used to display advertisements on the website in a targeted and individualized manner across multiple page views and browser sessions.
Google conversion tracking:
The Google Conversion Tracking Cookie is used to track conversions on the website effectively. This information is used by the site operator to target Google AdWords campaigns.
Facebook Pixel:
The cookie is used by Facebook to display personalized advertising offers based on user behavior to users of websites that integrate Facebook services.
Google AdSense:
The cookie is used by Google AdSense to promote advertising efficiency on the website.
These cookies are used to collect and process information about the use of the website by users, in order to subsequently personalise advertising and/or content in other contexts.
Criteo retargeting:
The cookie is used to enable personalized ads on third party websites based on pages and products viewed.
Trbo on-site personalization:
The cookie is used for onsite personalization of the site content and for site analysis for optimization measures.
Service cookies are used to provide the user with additional offers (e.g. live chats) on the website. Information obtained via these service cookies may also be processed for site analysis.
Zendesk:
Zendesk provides a live chat for site users. The cookie ensures the function of the application over several page views.
Userlike:
Userlike provides a live chat for site users. The cookie ensures the function of the application over several page views.
Tracking cookies help the shop operator to collect and evaluate information about the behaviour of users on their website.
Hotjar:
Hotjar cookies are used to analyze website activities of users. The site user is identified by the cookie over several page views and his or her behavior is analyzed.
Matomo:
The cookie is used to track website activity. The information collected is used for site analysis and to generate statistics.
Pinterest:
Used by Pinterest to track the usage of services, Necessary for the integration of Pinterest on the website.
Google Analytics:
Google Analytics is used for traffic analysis of the website. Thereby statistics about website activities can be created and read out.
Yandex Metrica:
Yandex Metrica cookies are used for traffic analysis of the website. Statistics on website activity can be created and read.
Bing Ads:
This cookie is used by Bing to gather anonymous information on how visitors are using the website.
Marketing cookies are used by third-party vendors or publishers to display personalized advertisements. They do this by tracking visitors across websites.
Google Ads:
Advertising Targeting
Marketing & statistic cookies are used by third parties or publishers to display personalized advertising. They do this by tracking visitors across websites.
Google Tag Manager:
Marketing & statistic cookies to display personalized advertising
StoreLocator:
Allows Google Maps to be loaded on this page.
Cookies used for statistics and shop performance metrics.
Google Analytics:
Cookie from Google for website analysis. Generates statistical data about how the visitor uses the website.
Google Analytics
Google Tag Manager:
Cookie from Google to control the advanced script and event handling.
Required for the packstation / post office search.
Bing Maps
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