Complaint

20% discount with code “OSTERDEAL20”. Valid until April 6, 2026 (*not valid for products in the "SALE" category, other vouchers, and PRO, ALLFLAME, BLAZEFLAME and EPICFLAME grills).

Do you have a complaint about one of our products or is something damaged?

Complaint

First name

Last name

Street address*

Postal code*

City*

Country *

Your email address*

Phone

Purchase date*

Dealer name / Sales point *

Assortment range *

Reference*

Description *

File attachments e.g. proof of purchase, pictures and videos

Note: maximum file size 10MB

Tip: To upload multiple attachments, please hold down the CTRL key under Windows during file selection and then select all required attachments.

Select file

Fields marked with asterisks (*) are required.

Privacy *

By selecting continue you confirm that you have read and agree to our data protection information.