It's peak season for us at the moment - and it's not just our shipping departments that are feeling it, but also our customer service.

Whether it's questions about an order, individual requests for advice or feedback on a product, we are currently receiving significantly more inquiries than usual. 

It may therefore take a little longer for us to respond to your request personally - but don't worry: we haven't forgotten about you! Our team is doing everything it can to answer every message as quickly and carefully as possible. 

Thank you for your patience - and for your trust!